In order to use android tvbox properly it is necessary to have a consistent internet connection of at least 4mbps. This will enable you to access all the content in standard definition format. Generally internet speed varies throughout the day and what you can view in the early part of the day may not be available to you in the evening when usage of the internet comes under numerical pressure. Most of the movie apps allow you to choose between standard definition and high definition so if you think that you may have an internet speed problem then choose a film in SD rather than in HD.

Simaho supply the hardware only. All apps, program, films, live streaming which may be streamed by the box are provided by third parties. Simaho has no control over, and assumes no responsibility for the content.  You further acknowledge and agree that Simaho shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content.

We strongly advise you to read the terms and conditions and privacy policies of any third party apps, websites or services that you visits.

It will be up to the end user to take all necessary steps to prevent unseemly material from being accessed from the internet through the Tvbox. Once Simaho has supplied the box to the end user we have no control over what content is streamed thereafter by the end user or members of his/her family or his/her acquaintances.

There are various protective programmes available to the Public on the internet which can be used in conjunction with the TV Box to restrict what can be streamed from the internet but as we are at pains to point out, the onus for providing and monitoring this type of software is on the end user.

As Simaho has no control over the consistency of supply of third party content we therefore cannot accept responsibility for loss of continuity of any film or tv programme or bad or unreliable tv pictures. We will not accept liability for any alleged damages suffered by the end user due to the non availability of specific content access via this Tvbox.

Our 12 month guarantee relates to the hardware.

There are a number of subscription channels who offer high definition access to various live Tv channel. It is entirely up to the end user to avail of these services if he/she so requires. As Simaho are not a party to any such agreement we therefore cannot accept responsibility for any failure to deliver the required and/or agreed service.

Due to the fact that we are dependent on third party content providers we cannot guarantee a continuous and “always on“ service. From time to time a specific app may be taken down by its provider either on a short term basis for maintenance or a long term basis for upgrade or possibly total cancellation. As previously stated all content is provided by third parties so therefore Simaho has no control over the actions of these third party content providers who may take down their content at any time either on a temporary basis or for good.

Simaho reserves the right at any time to change, remove or substitute without notice any specific content and we reserve the right to vary the product price at any time.

Any dispute resolution procedure will be in accordance with the laws of the Malaysia.