We take our customer’s privacy seriously and we will only collect, record, hold, store and use your personal information as outlined below.

Data protection is a matter of trust and your privacy is important to us. We shall therefore only process your name and other information which relates to you in the manner set out in this Privacy Policy. We will only collect information where it is necessary for us to do so and we will only collect information if it is relevant to our dealings with you. We will only keep your information for as long as we are either required to by law or as is relevant for the purposes for which it was collected.

You can visit our website, www.simaho.com and browse without having to provide your personal details. During your visit to our website, you may remain anonymous and at no time would we be able to identify you.

If you have any comments or suggestions, pls email to admin@simaho.com

Collection of Personal Information

Simaho does not sell, share or trade customer’s personal information collected online with third parties.

Personal information collected online are sorely for the purposes of sales transaction of a product of your choice on our website.

When you make a purchase on the Simaho website, the additional personal information we collect may include:

• Name

• Email address

• Telephone Number

• Mobile Number

• Delivery Address

• Credit card details (optional) and payment methodology

The mandatory personal information we collect from you will be used for one or the following purposes:

• To deliver products that you purchase from our website. For example, we may pass your name and address on to a third party such as our courier service company or supplier of choice in order to make delivery of the product to you;

• To inform and update you on the delivery of the product and for customer support purposes;

• To provide you with relevant product information such as how to use the product.

• To process your orders and to provide you with the services and information offered through our website and which you may request;

• To verify and carry out financial transactions in relation to payments you may make online. For example, payments that you make through our website will be processed by our appointed agent. Disclosure to these data processing agents such as that of our appointed agent in this context is necessary for the purpose of conducting the sales transaction that you have opted for.

• The non-mandatory personal information such as date of birth and gender are used to carry out research/es on our users’ demographics and for us to send you suggestion or information in the form of promotional emails which we think you may find useful, thereby, enhancing your experience when you visit our website. By providing us these non-mandatory personal information, you are deemed to have consented to be part of our research/es and to receiving suggestions or information as outlined above.

Changes to the Privacy Policy

Simaho reserves the right to modify and change the Privacy Policy at any time. Any changes to this policy will be published on our website. You should check this Policy each time you access our website so as to be aware of the most recent applicable version of the Policy.

Complaints about breaches of privacy

If you are not satisfied with the way in which we handle your enquiry or complaint, please don’t hesitate to contact us.